Initial incident assessment, the scope of the investigation and the measures required to remedy the consequences of the incident.
An examination of computer and other related items (hard disks, and text, audio, photo, and video materials) that are presumably related to the VCI.
Unique! A psychological evaluation of individuals (company personnel) to identify 1) possible accomplices involved in / assisting with / covering up or supporting illegal activities against customers (a comprehensive risk assessment) and 2) instances of inaction or dereliction of duty.
Recommendations on the deployment of an anti-virus solution that would prevent VCIs or keep them to a minimum in the future.

All the procedures are carried out in compliance with legislation of the respective country.

Over 20 years of experience researching malware.
Knowledge of current virus threats, their continuous monitoring and analysis, and unique detection methods and technologies.
Efficient neutralisation of new threats, continuous improvement of technologies that neutralise new unknown malware, and uncovering and thwarting criminal schemes.
Highly qualified personnel.
In-house, global virus-monitoring service.
In-house anti-virus laboratory.
Unique! A unique investigation of customer personnel.
Special equipment allows information to be retrieved in accordance with procedures that guarantee its complete retrieval and provide irrefutable evidence in court.

Does your anti-virus consider a file to be "clean", but you have your doubts?
Have you detected a suspicious unknown application but are not sure whether it is malicious?
Does your company's network contain important documents or confidential information that cybercriminals could get hold of by carrying out a targeted attack?
Can’t put your business on hold to wait for your anti-virus to receive a needed signature?

Use Dr.Web vxCube Intelligent and interactive cloud-based analyses of suspicious objects

Analysis and verdict — in just 1 minute
A custom Dr.Web CureIt! build in real time
The option to order a "manual" analysis by a Dr.Web virus analyst for difficult cases

— Doctor Web tworzy oprogramowanie antywirusowe od 1992 roku

— Dr.Web cieszy się zaufaniem użytkowników na całym świecie, w ponad 200 krajach

— Firma dostarcza program antywirusowy jako usługę od 2007 roku

— Wsparcie techniczne 24/7

Doctor Web to rosyjski producent oprogramowania antywirusowego Dr.Web. Rozwijamy nasze produkty od 1992 roku.

Doctor Web w sieciach społecznościowych

The investigation of virus-related computer incidents (VCI)