The investigation
of virus-related computer incidents (VCI)

Doctor Web offers paid services related to the investigation of virus-related computer incidents.

Initial incident assessment, the scope of the investigation and the measures required to remedy the consequences of the incident.
An examination of computer and other related items (hard disks, and text, audio, photo, and video materials) that are presumably related to the VCI.
Unique! A psychological evaluation of individuals (company personnel) to identify 1) possible accomplices involved in / assisting with / covering up or supporting illegal activities against customers (a comprehensive risk assessment) and 2) instances of inaction or dereliction of duty.
Recommendations on the deployment of an anti-virus solution that would prevent VCIs or keep them to a minimum in the future.

All the procedures are carried out in compliance with legislation of the respective country.

Over 20 years of experience researching malware.
Knowledge of current virus threats, their continuous monitoring and analysis, and unique detection methods and technologies.
Efficient neutralisation of new threats, continuous improvement of technologies that neutralise new unknown malware, and uncovering and thwarting criminal schemes.
Highly qualified personnel.
In-house, global virus-monitoring service.
In-house anti-virus laboratory.
Unique! A unique investigation of customer personnel.
Special equipment allows information to be retrieved in accordance with procedures that guarantee its complete retrieval and provide irrefutable evidence in court.